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Dynamic IT Senior Project Manager with 18+ years of experience driving digital transformation, leading large-scale international projects, and managing multicultural teams across Europe. Trilingual (French, Spanish, English) with a proven track record of successfully delivering complex, multilingual projects and building strong client relationships.
Expert in IT strategy, cloud technologies, and data management, leveraging ITIL® and PMP® methodologies (predictive, agile, hybrid) to optimize IT solutions and maximize business value. Adept at aligning technology with business objectives, ensuring seamless integration and improved performance.
Recognized for strong leadership and the ability to manage, motivate, and develop teams while successfully delivering complex projects. Valued for clear, transparent, and effective communication with clients and stakeholders at all levels.
Passionate about innovation, continuous improvement, and empowering teams to reach their full potential. Goal-oriented, organized, and results-driven, I strive to exceed expectations and deliver measurable impact in every project I lead.
ITIL® 4 Foundation Certificate in IT Service Management
Certificate : GR671757073DL
PeopleCert : 25/03/2025
⭐ Story 1 – Technical/Delivery Focus
Question: Tell me about a time you delivered a complex IT project successfully.
Situation
“In a previous role, I was responsible for modernizing the HR system through an IT adaptive process, as the existing system was outdated and inefficient.”
Task
“My mandate was to manage the project end-to-end — from planning and budget control to testing, user training, and ensuring sponsor alignment.”
Action
“I implemented a clear governance framework with daily sponsor meetings and weekly steering sessions. I monitored the project budget and milestones closely, managed testing phases with HR key users, and designed a training program to ensure smooth adoption.” (Upgrade version 13.3 to 14.3 ADEQUASYS SIRH)
Result
“The project was delivered on time and within budget. One year later, HR reported faster processes and higher satisfaction. The sponsor considered it a model project, citing both efficiency gains and user adoption as success factors.”
⭐ Story 2 – Leadership & Team Management
Question: Give an example of when you led a diverse/multilingual team.
Situation
“While working for Lafarge Group, I was tasked with leading a multicultural project team of over severals countries.”
Task
“My role was to align technical experts, business stakeholders, and external vendors — all with different languages, time zones, and expectations — to deliver a cloud-based ERP JD Edwards solution.”
Action
“I introduced Agile ceremonies adapted for distributed teams, ensuring everyone had a voice. I created trilingual documentation (English/French/Spanish) and paired team members across regions to foster collaboration. I also held regular retrospectives to keep motivation high.”
Result
“The project not only met its deadline but also exceeded expectations: cross-team collaboration improved dramatically, and we achieved a 15% cost saving through optimized resource sharing. The client praised the team cohesion as much as the technical solution.”
⭐ Story 3 – Conflict Resolution / Problem-Solving
Question: Tell me about a time you faced a conflict or major challenge in a project.
Situation
“During a digital transformation program, two key stakeholders strongly disagreed about system requirements: IT wanted stricter data security, while business demanded faster usability.”
Task
“As project lead, I had to resolve the conflict quickly to avoid delays and keep both sides aligned.”
Action
“I facilitated a joint workshop where each side presented their concerns. I then mapped requirements into ‘must-have’ vs. ‘nice-to-have’ and introduced a phased delivery: Phase 1 tackled security compliance, while Phase 2 focused on usability improvements. This compromise was validated by both sides.”
Result
“This approach prevented a potential 3-month delay and kept the project on track. The phased strategy was later adopted as a best practice for similar initiatives, showing the value of structured conflict resolution.”